TelJet Upgrade II

The interruption was quite brief, and the upgrade appears to be successful. Thank you for your patience.

TelJet Upgrade

TelJet is currently upgrading core DWDM software, and it appears we are experiencing some Internet connectivity issues. These are expected to be brief. Stand by for updates.

Power Again

Power to our main server rack in Middlebury was interrupted again this morning a few minutes before 9am--compounded by a battery failure in one of our rackmount UPSes . Once more, this appears to be related to ongoing electrical work elsewhere in the building, but the battery failure was key. We were able to restore power and full network availability by 10:20am.
We just ordered a new "hot spare" backup UPS and replacement batteries and should have them in place this weekend.

Email Server Issue

GMAVT is having problems with the email server this morning. At this time we are unable to send or receive ripton-coop.net and nbnworks.net emails. As of two minutes ago, they report that they are working on the problem and we expect resolution shortly.

This issue was resolved within 30 minutes.

POWER!

Power to our main server rack in Middlebury was interrupted this morning--incredibly, both our main grid power AND our backup power. This appears to be related to ongoing electrical work elsewhere in the building, and we are still working out the details. Fortunately, we were able to restore power and full network availability by 10am.
We will continue to investigate the causes and take appropriate measures.

Concentrator Issue

We had a problem this evening with a routing device at the W. Cornwall tower which required an onsite fix. All subscribers might have had trouble connecting for a period of one to two hours.

Post Hurricane Irene Report

We're pleased to report that the network weathered the week's disasters without incident, although a handful of users at the far end of secondary links with limited backup battery power would have been unable to connect, owing to the extended power outages. We will be fitting those secondary relay locations with more robust battery backups before the end of the year.
Almost all users who had power--including their own generator backup--would have had uninterrupted access. We did see a handful of burned or defaulted routers owing to the grid power flickers. This a good time to remind all that a good quality UPS with a healthy battery in it will generally prevent these problems.

Our hearts go out to all of our neighbors who suffered--and the many who continue to suffer--from the terrible losses of this event.

For current road, bridge, and river status Google has stepped up with good online tool, which you can find here:

http://crisislanding.appspot.com/?crisis=2011_flooding_vermont