Friday, March 11, 2011
Welcome to the North Branch Networks Status Log. We will post news of significant network events here. This is the place to check for any network issues if you have Internet access. If not, call (802) 382-8700 for current status, particularly for any outage information. Any news is posted there first, and events are generally documented here more fully somewhat later.
The only good news is that the discovery of the problem on the Battell roof has already solved a couple of nagging minor network issues, including the past month's problem with the W. Cornwall link, and has improved network performance perceptibly.
We are aware aware that constant broadband connectivity is a necessity, and that this kind of event is absolutely unacceptable. We are evaluating the lessons learned and implementing policy changes, which, in combination with this year's backhaul redundancy plan, will make a recurrence of this disaster impossible. Thank you for your continued patronage and support as we move forward.