VoIP Problem

Our handful of VoIP (Voice Service) customers are experiencing problems with incoming calls. Callers to those numbers are receiving busy signals, even when customers are on hook (not using the phone). We expect resolution shortly from our voice hosting partner, and will post as soon as we have an update.

Link Restored

It took longer than expected, but repairs to the link damaged last evening were finally completed at 4:30 this afternoon, restoring service to the five affected customers in the village area of Ripton.

Lightning Strike

Last evening's violent lightning storms took out one radio link in the Ripton network.  At 5:10pm the Peddlars Bridge to Old Town Road Link went down. We are replacing damaged radios and expect to have the link up this (Saturday) morning, restoring service to the five customers affected.

Hidden Problem Corrected, Upgrade Report

We had been noticing a perceptible slowdown in network performance and some stream buffering over the last few weeks. Nothing was showing up in any of our monitoring, however, except a generally diminished volume of traffic which we were inclined to attribute to glorious Spring weather. Wrong!---online use never slows down. Yesterday we discovered a subtle routing problem and corrected it, and speeds and volumes have recovered. We are continuing to raise the performance bar, and have now rolled out equipment to essentially triple last year's subscription speeds to a substantial portion of the network, and are on track to reach 100% well before the end of the year.

Email Server Restored

The email server is back up. Thanks for your patience.

Email Server Down

The email server for nbnworks.net and ripton-coop.net accounts has been down for the last 90 minutes. Engineers are working to restore function, and we will update here as soon as we have more information. Thanks for your patience.

NAS glitch

Around 8:10 last evening, a problem emerged with our Network authentication concentrator in West Cornwall. We were able to diagnose and correct this by 8:40 or so, but customers may have experienced an interruption of service between those times. We are taking steps to prevent a recurrence, and we thank you for your patience and understanding.