The only good news is that the discovery of the problem on the Battell roof has already solved a couple of nagging minor network issues, including the past month's problem with the W. Cornwall link, and has improved network performance perceptibly.
We are aware aware that constant broadband connectivity is a necessity, and that this kind of event is absolutely unacceptable. We are evaluating the lessons learned and implementing policy changes, which, in combination with this year's backhaul redundancy plan, will make a recurrence of this disaster impossible. Thank you for your continued patronage and support as we move forward.
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