Tuesday, January 8, 2013
We had an overnight scheduled maintenance early Monday morning, announced for 1am through 5am, for major Network Operations Center changes, including wholesale replacement of our principal firewall and reconfiguration of our Radius server. Unfortunately, several problems--most resulting from what appears to be a bug in the new firewall software--prevented us from having full function of the Radius server until shortly after 5pm Monday. Although this did not not affect access for most customers, some customers would not have been able to log back in to the network from the logged off state during this time. We apologize for the disruption.