Thursday, June 5, 2014

LIGHTNING OUTAGE REPORT



This was a big one. Tuesday evening's violent thunderstorms included a direct strike on the W. Cornwall tower and significant damage to radios atop Bicentennial Hall. We were able to restore service through the night into Wednesday morning, but damaged gear in both locations failed again making diagnosis and repair even more problematic, and it was well into last evening before service was fully restored.

This season's expansion plans include redundant ring structure for our backbone radios which will make the possibility of this kind of outage nearly impossible. We continue to work to make NBN your best option for broadband service. Thanks for your patronage.


PLEASE REMEMBER TO CALL 382-8700 FOR CURRENT NETWORK STATUS  IF YOU ARE EXPERIENCING PROBLEMS!

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