Sunday, August 14, 2016
We lost a power distribution unit supplying almost all infrastructure at the Hanson tower location early this morning. It failed at about 6:50am, almost certainly because of cumulative damage from yesterday and last night's rounds of severe thunderstorms. The fact that it took down multiple network devices simultaneously-including our primary Ripton backhaul link- foiled normal alerting and slowed diagnosis. We were able to retrieve and configure a backup PDU and restore service to most Ripton customers at approximately 11:45am. A single AP failed to come back up, and it was close to 1:00pm before the final handful services was restored. We apologize for the outage and thank our customers for their understanding.