Thursday, May 5, 2022

Relief

We are happy to report that the provisional fix we described below--temporary switches and power injectors--has been completely successful. All network nodes are up and all customers should have access.

When the replacement switches arrive next week, we will announce a maintenance window for their installation.

Thank you all for your patience.

Wednesday, May 4, 2022

Interim Update

After polling our regular suppliers and scouring the web, we have located two appropriate replacement switches...in Lithuania!!  They should be here in about a week.

In the meantime, we're attempting to piece together a provisional system with some older simple switches and separate power supplies for virtually every radio in the system. With considerable effort and a good dose of luck, we could have most folks back up today.

We will update as things progress.

MELTDOWN

 We began Tuesday morning with the intention of replacing the 2.4 sector that had been acting up over the last several weeks. We ended the day with one of our two primary network switches partially functional and the other barely alive. As a result, three quarters of network customers are down.

It is still not clear precisely what caused the damage to the switches, and we will not know how quickly we can get replacements until later this (Wednesday) morning. We will post when we know more.