Tuesday, March 6, 2012

Han-Bied Link Glitch

We experienced a brief outage on a leg of the Ripton network this morning. Once again this was a failure in the Han-Bied wireless link. It now appears that this recurring problem is related to grid power issues at the Bied end. We are configuring a significantly more robust battery and inverter backup for that location immediately and will have it in place by the end of the day tomorrow. Thank you for your patience.

Tuesday, February 14, 2012

TelJet Upgrade II

The interruption was quite brief, and the upgrade appears to be successful. Thank you for your patience.

TelJet Upgrade

TelJet is currently upgrading core DWDM software, and it appears we are experiencing some Internet connectivity issues. These are expected to be brief. Stand by for updates.

Thursday, November 10, 2011

Power Again

Power to our main server rack in Middlebury was interrupted again this morning a few minutes before 9am--compounded by a battery failure in one of our rackmount UPSes . Once more, this appears to be related to ongoing electrical work elsewhere in the building, but the battery failure was key. We were able to restore power and full network availability by 10:20am.
We just ordered a new "hot spare" backup UPS and replacement batteries and should have them in place this weekend.

Monday, November 7, 2011

Email Server Issue

GMAVT is having problems with the email server this morning. At this time we are unable to send or receive ripton-coop.net and nbnworks.net emails. As of two minutes ago, they report that they are working on the problem and we expect resolution shortly.

This issue was resolved within 30 minutes.

Thursday, October 27, 2011

POWER!

Power to our main server rack in Middlebury was interrupted this morning--incredibly, both our main grid power AND our backup power. This appears to be related to ongoing electrical work elsewhere in the building, and we are still working out the details. Fortunately, we were able to restore power and full network availability by 10am.
We will continue to investigate the causes and take appropriate measures.

Monday, October 10, 2011

Concentrator Issue

We had a problem this evening with a routing device at the W. Cornwall tower which required an onsite fix. All subscribers might have had trouble connecting for a period of one to two hours.