Friday, November 30, 2012

Branch Outage Repaired

Around 4:45pm on Wednesday we lost a point-to-point radio link serving a branch of the Ripton network serving about 10 customers. Repair eventually required building two entirely new microwave radios and curing some unexpected routing complications, taking much longer than we forecast. Full connectivity was restored to those customers at around 5:45pm on Thursday. This was an extraordinarily long time for an outage and we apologize to those customers and thank them for their patience.

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